About Us

Sales Representative Responsibilities:

You are the competent contact for technical questions and advise and instruct customers. You are
used to working independently and reliably. The tasks as system administrator / IT system
administrator (f/m/d) are the versatile maintenance of the database and our products for the
Internet shop. Responsibility for the operational security of the IT infrastructure Advising
customers on the continuous development of the IT environment Implementation of 1st, 2nd and
3rd level activities (remote, telephone, on-site) Carrying out analyses in the Internet shop.
Creation of holistic IT concepts based on our product portfolio Planning and implementation of
projects. Evaluation of new technologies and products If you can identify with the advertised area
of responsibility and we have aroused your interest, send your meaningful Application documents
with CV in German and English, which we treat confidentially, stating your possible starting date
and your salary expectations by e-mail to:
Herrn Sieghardt ([email protected])

Sales Representative Requirements:

You have completed IT-relevant training as an IT specialist, system integration preferably in the
medical technology field (e. g. biomedicine or mechatronics engineer). German and English are
stylistically confident in spoken and written.
Very good knowledge of more than one of these specializations: Current Windows server
operating systems, virtualization with VMware and IT security, network infrastructure with Aruba,
Cisco, Sophos and Sonicwall, Storage & Backup with open E and Microsoft Cloud, Azure,
Sharepoint Online, Exchange Online, Office 365, Microsoft Teams. Performing analyses, you have
a car driver’s license.

Desired Attributes

• 3-6 years of proven working experience in technical support, IT support, or as a technical engineer or similar roles.
• Firsthand experience with Windows/Apple/Android environments
• Good understanding of LAN and Internet technology such as MS Server, Active Directory, IIS, SQL, DNS, DHCP, VPN, mobile devices, Virtual Machines.
• Familiarity with remote desktop applications and help desk software (e.g., TeamViewer, RDP,)
• SQL Server experience (Including maintaining, installing, and coding)
• A solutions-orientated person with a self-starter attitude that knows how to provide step-by-step technical help, both written and verbal, and document the process
• Ability to diagnose and troubleshoot technical issues
• Professional-level English, both written and verbal, is a must.
• Experience with Manual/Automatic testing
• Write testing automation scripts
• Experience with Client/Server
• Ability to understand complex systems
• Team Player
• Customer service oriented

Nice to Have

• Basic understanding of medical systems terminology (EXAMPLE: HL7, DICOM, HIS, Worklist, …)
• Experience with Dev-Azure ,TFS , BugZilla
• Experience with Testing Medical Devices
• Advantage – bachelor’s degree in computer science (or related field) and knowledge of web technologies

Requirements:

• English mother tongue; Superior command of the English language including rules and usage of writing for technical documents; Demonstrated knowledge of commonly-used concepts, practices, and procedures within the field of technical writing; Good working Hebrew
• 2 years’ experience in the field (medical devices field a plus)
• Proven technical writing and editing skills of various types of documentation: manuals, technical bulletins, procedures, newsletters
• Proficient computer skills, especially Microsoft Office (FrameMaker is a Plus)
• Good interpersonal communication skills, ability to organize contents